Privacy Policy

Heal Racing LLC

Last Updated: March 14, 2026

OVERVIEW

Heal Racing LLC (“Heal Racing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing products through our online store.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access our website or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

SECTION 1 - INFORMATION WE COLLECT

Because our online store operates entirely through the Shopify e-commerce platform, personal information is collected through the Shopify checkout system and related services when you visit our website, place an order, or communicate with us.

The information collected may include the following categories.

Information You Provide

When you place an order or contact us, you may provide information such as:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details and purchase history

• Customer account information (if accounts are enabled)

Customers may also voluntarily provide information related to vehicle compatibility or product fitment, such as motorcycle make, model, or year, when requesting support or confirming product compatibility.

Payment Information

Payment information (such as credit card details) is processed securely through Shopify and its payment processors.

Heal Racing does not store or have access to full credit card numbers or payment authorization data.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Referring website or search source

• Cookies and usage data

This information helps us improve our website functionality and customer experience.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use the information collected through our website for purposes including:

• Processing and fulfilling orders

• Providing order confirmations and shipping updates

• Responding to customer inquiries and support requests

• Confirming product compatibility or fitment when requested

• Improving website performance and user experience

• Preventing fraud and unauthorized transactions

• Complying with legal obligations

If you opt in to marketing communications, we may also send occasional product updates or promotions. You may unsubscribe from marketing communications at any time.

SECTION 3 - SHOPIFY HOSTING AND DATA PROCESSING

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Shopify stores and processes personal information necessary to operate the website, including order processing, payment processing, and website functionality.

In this relationship:

• Heal Racing LLC acts as the data controller, determining how customer information is used.

• Shopify acts as the data processor, providing the infrastructure that stores and processes that information.

Information submitted through our website may be transmitted to and processed by Shopify and its service providers.

For more information, please review Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

SECTION 4 - SHARING OF PERSONAL INFORMATION

We do not sell or rent customer personal information.

However, personal information may be shared with trusted service providers when necessary to operate our business and provide services to you. These may include:

• Payment processors

• Shipping carriers (such as UPS, USPS, or FedEx)

• Shopify and Shopify infrastructure providers

• Analytics providers

• Third-party Shopify applications used to operate our store

These providers receive only the information necessary to perform their services.

Some of these service providers may operate in jurisdictions outside your state or country.

SECTION 5 - COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Enable core website functionality

• Remember customer preferences

• Analyze website performance and traffic

You may adjust your browser settings to disable cookies, although certain features of the website may not function properly if cookies are disabled.

SECTION 6 - DATA SECURITY

We take reasonable administrative and technical measures to protect personal information.

Payment information is processed through secure payment gateways provided by Shopify and its payment processors. Sensitive payment data is not stored directly on Heal Racing’s systems.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

SECTION 7 - DATA RETENTION

We retain personal information only for as long as necessary to:

• Fulfill orders and provide customer support

• Maintain transaction records

• Comply with legal, tax, or accounting requirements

After this period, personal information may be securely deleted or anonymized.

SECTION 8 - YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

To exercise these rights, please contact us using the contact information below.

SECTION 9 - CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

The updated version will be posted on this page with the revised effective date.

SECTION 11 - CONTACT INFORMATION

If you have questions regarding this Privacy Policy or our data practices, please contact us at:

Heal Racing LLC

sales@healracing.com

5627 Jackson Rd Unit 103, Ann Arbor, MI 48103